TERMS & CONDITIONS
Last Updated: 2026
Welcome to The Light of Life. These Terms and Conditions govern your use of this website and the services provided by The Light of Life (“we,” “our,” or “us”).
By accessing or using this Website, booking coaching sessions, or purchasing programs or courses, you agree to these Terms and Conditions.
1. About Our Services
The Light of Life provides:
NLP Life Coaching services
Personal development coaching programs
Online courses and digital content
Free resources and assessments
Blog and educational materials
All services are intended for personal development and educational purposes only.
2. Acceptance of Terms
By using this Website, you confirm that:
You are at least 18 years old, or have parental consent.
You agree to comply with these Terms.
You will use the Website lawfully and respectfully.
If you do not agree, please discontinue use immediately.
3. Coaching Disclaimer (Important)
Life coaching and NLP coaching are not therapy, counselling, or medical treatment.
The services provided:
Do not diagnose mental health conditions
Do not replace psychological, medical, or psychiatric care
Are not crisis or emergency services
You acknowledge that:
Results vary between individuals.
Personal growth depends on your own commitment and actions.
If you require medical or psychological assistance, please consult a licensed professional.
4. Booking & Payments
4.1 Session Bookings
Coaching sessions must be booked through the Website or approved booking system.
Payment may be required before confirmation.
4.2 Pricing
All prices are displayed in the applicable currency.
Prices may change without prior notice.
4.3 Late Arrivals
Sessions start and end at scheduled times.
Late arrivals may result in shortened sessions.
5. Cancellation & Refund Policy
Coaching Sessions
Cancellation must be made at least 24 hours before the session.
Late cancellations or no-shows may be non-refundable.
Programs & Digital Products
Due to the nature of digital content:
Courses, downloads, and digital materials are generally non-refundable once accessed.
Exceptions may be considered at our discretion.
6. Client Responsibility
You agree that:
You are responsible for your own decisions and actions.
Coaching is a collaborative process.
You participate voluntarily.
The Light of Life is not liable for personal, business, or relationship outcomes resulting from coaching.
7. Intellectual Property
All Website content including:
Text
Coaching materials
Courses
PDFs
Graphics
Logos
Videos
are the intellectual property of The Light of Life unless otherwise stated.
You may not:
Copy or reproduce materials
Sell or redistribute content
Share paid resources publicly
without written permission.
8. Website Use
You agree NOT to:
Use the Website unlawfully
Attempt to hack or disrupt services
Upload harmful or malicious content
Misrepresent your identity
We reserve the right to restrict access if misuse occurs.
9. Confidentiality
Coaching conversations are treated as confidential except where:
Required by law
Risk of harm to yourself or others exists
Written permission is provided
Online communication cannot be guaranteed 100% secure.
10. External Links
The Website may contain links to third-party websites.
We are not responsible for:
External content
Privacy practices
Services offered by third parties.
11. Limitation of Liability
To the fullest extent permitted by law, The Light of Life shall not be liable for:
Indirect or consequential loss
Personal decisions made after coaching
Technical interruptions or website downtime
Use of services is at your own risk.
12. Privacy
Your use of this Website is also governed by our Privacy Policy.
13. Changes to Terms
We may update these Terms at any time. Updates will be posted on this page with a revised date.
Continued use of the Website means acceptance of updated Terms.
14. Governing Law
These Terms are governed by the laws of:
Republic of South Africa
Any disputes shall be subject to South African jurisdiction.
15. Contact Information
The Light of Life
Website: https://thelightoflife.co.za
Email:[email protected]
Coach: Lia Botes