Privacy Policy
Last Updated: 2026
1. Introduction
Welcome to The Light of Life (“we,” “our,” or “us”).
We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa and applicable data protection laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website:
By using this website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal information:
2.1 Information You Provide Voluntarily
When you:
Book a coaching session
Complete a life assessment form
Contact us via forms or email
Register for courses or programs
Subscribe to newsletters or updates
We may collect:
Full name
Email address
Phone number
Billing information (if applicable)
Personal development goals or coaching information you choose to share
2.2 Automatically Collected Information
When you visit the website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited
Date and time of visits
Cookies and tracking data
3. How We Use Your Information
Your information may be used to:
Provide coaching services and programs
Respond to inquiries and support requests
Schedule sessions or consultations
Deliver online courses or resources
Improve website performance and user experience
Send newsletters or marketing communications (only with consent)
Comply with legal obligations
We only collect information necessary for legitimate business purposes.
4. Legal Basis for Processing (POPIA Compliance)
We process personal information based on:
Your consent
Performance of a service agreement
Legitimate business interests
Legal or regulatory obligations
You may withdraw consent at any time.
5. Cookies and Tracking Technologies
Our website may use cookies to:
Enhance user experience
Analyse website traffic
Remember user preferences
You may disable cookies through your browser settings, although some features may not function properly.
6. Sharing of Personal Information
We do not sell or rent your personal information.
We may share information with trusted third parties only when necessary, such as:
Website hosting providers
Payment processors
Course platform providers
Email marketing services
Legal authorities where required by law
All service providers are required to protect your information.
7. Data Security
We implement reasonable technical and organisational safeguards to protect your personal information against:
Loss
Unauthorized access
Misuse
Alteration or disclosure
However, no online system can be guaranteed 100% secure.
8. Data Retention
We retain personal information only as long as necessary to:
Provide services
Meet legal and accounting requirements
Resolve disputes
Enforce agreements
When no longer required, information will be securely deleted or anonymised.
9. Your Rights Under POPIA
You have the right to:
Access your personal information
Request correction or deletion
Withdraw consent
Object to processing
Lodge a complaint with the Information Regulator (South Africa)
Requests can be made using the contact details below.
10. Third-Party Links
Our website may contain links to external websites or learning platforms.
We are not responsible for the privacy practices of third-party sites.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental or guardian consent.
We do not knowingly collect personal information from minors.
12. Marketing Communications
You will only receive marketing emails if you have opted in.
You may unsubscribe at any time using the link included in emails or by contacting us directly.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
14. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact:
The Light of Life
Website: https://thelightoflife.co.za
Email: [email protected]
Location: South Africa